Solutions

Service & Support


Since 2001, we have provided expert technical services to the organizations we serve. As an Authorized Service Provider and certified repair center, we offer unmatched experiential knowledge of the products we offer and best practices to keep them operating efficiently for you. Working with ADVANTIDGE means two decades of industry expertise at your service as part of the pre sales process, project management and continued support of your identity management systems.

Technical Support Plans

Access priority support from our expert technicians to get the care you need, when you need it, throughout the year. Our plans include the top services requested by clients and are packed with value for every organization. From one time tickets and training sessions to annual support, we have a plan that fits every budget.

Certified Repair Center

Our factory trained techs are certified by the leading manufacturers and offer the quickest issue resolution in the industry. As an Authorized Service Center we handle repairs under the manufacturer’s warranty and beyond regardless of whether the original product was purchased through us.

Trusted and Proven

From Fortune 100 corporations, government entities at local, state and federal level, and not for profit organizations of all sizes, clients rely on us to keep their identity management systems running. Join our long list of satisfied clients and become a fan of our service team.

ARTICLES

5 Signs It’s Time to Upgrade Your Legacy ID System

Determining when to upgrade a legacy ID system can be a challenge while meeting the demands of modern business. How can you determine when to prioritize an upgrade before your system becomes inoperable? At ADVANTIDGE, we give our clients peace of mind, knowing they’ve made the best choice at the right time.

CASE STUDY

Massive Healthcare System Seamlessly Integrates Safer Access Control

A large health care organization with 10,000+ personel and 1,000+ access points came to ADVANTIDGE requiring a higher level of security than their proximity system could offer. Our experts were able to provide an impactful solution with next-level access control technology.