ADVANTIDGE is committed to setting organizations up for success with security and instilling confidence in identity management solutions. This means communicating changes to warranty policies from our trusted partners at HID Global, the manufacturer of FARGO brand card printers.
All newly manufactured HID FARGO® printers are now covered under the new standard warranty. To determine if any of your current inventory falls under the legacy warranty or the new standard warranty, please check the serial number located on the outside of the box that the printer was shipped in and use the guide below.
HID FARGO INK1000
HID FARGO HDP8500
- ALL HDP8500 printers with a serial number beginning in C135 AND ending in 0307 or greater (0308, 0309, 0310, etc.)
- ALL HDP8500 printers with a serial number beginning in C136 or greater (C137, C138, etc.)
HID FARGO HDP6600
- ALL HDP6600 printers with a serial number beginning in C103 AND ending in 0445 or greater (0446, 0447, etc.)
- ALL HDP6600 printers with a serial number beginning in C104 or greater (C105, C106, etc.)
HID FARGO HDP5000
- ALL HDP5000 printers with a serial number beginning in C131 AND ending in 0969 or greater (0970, 0971, 0972, etc.)
- ALL HDP5000 printers with a serial number beginning in C132 or greater (C133, C134, etc.)
HID FARGO DTC5500LMX
- ALL DTC5500LMX printers with a serial number beginning in C143 AND ending in 1879 or greater (1880, 1881, 1882, etc.)
- ALL DTC5500LMX printers with a serial number beginning in C144 or greater (C145, C146, etc.)
HID FARGO DTC4500e
- ALL DTC4500e printers with a serial number beginning in C133 AND ending in 1056 or greater (1057, 1058, 1059, etc.)”.
- ALL DTC4500e printers with a serial number beginning in C134 or greater (C135, C136, etc.)
HID FARGO DTC4250e
- ALL DTC4250e printers with a serial number beginning in C115 AND ending in 0539 or greater (0540, 0541, 0542 etc.)
- ALL DTC4250e printers with a serial number beginning in C116 or greater (C117, C118, etc.)
HID FARGO DTC1500
- ALL DTC1500 printers with a serial number beginning in C102 AND ending in 6668 or greater (6669, 6670, etc.)
- ALL DTC1500 printers with a serial number beginning in C103 or greater (C104, C105, etc.)
HID FARGO DTC1250e
- ALL DTC1250e printers with a serial number beginning in C133 AND ending in 0566 or greater (0567, 0568, 0569, etc.)
- ALL DTC1250e printers with a serial number beginning in C134 or greater (C135, C136, etc.)
HID FARGO C50
- ALL C50 printers with a serial number beginning in C136 AND ending in 0178 or greater (0179, 0180, 0181, etc.)
- ALL C50 printers with a serial number beginning in C137 or greater (C138, C139, etc.)
Customers have the option to either scan the QR code printed on the warranty card (which will take them directly to the registration page and auto-populate their printer model and serial number) or manually enter the link into their browser to reach the online Printer Registration. Click the following link for the latest updates on the HID Secure Issuance Warranty.
Thank you for reviewing HID Warranty Policy Changes above, please review our About Us page to learn more about the value ADVANTIDGE brings to the security industry through support plans that provide instant access to expertise for secure card issuance and complex applications.