Evolis Primacy Support FAQs

Evolis Support tips for use on Primacy ID card printer.

In addition to the Evolis Primacy printer tips shown below, we at AdvantIDge have shared a number of popular troubleshooting tips that can apply to just about any printer via our weekly blog. Take a look at just a few of the stories from our Tips & Tricks section;

Here are some common questions that we get about Evolis line of ID Badge Makers including the Primacy;

  • What type of connection ports are available on the Evolis Primacy?
    Primacy offers a USB 1.1 port (compatible 2.0) and a Ethernet TCP/IP port as standard. Wifi connection is available as an additional upgrade when purchasing a new machine.
  • Can I plug the power supply of another EVOLIS printer into my printer?
    Yes. Evolis power supplies are backwards compatible between current and legacy models including Primacy, Zenius, Pebble, Tattoo and Dualys card printers.

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