VA PIV Contract

The VA employs the Personal Identity Verification (PIV) program to meet the security standards set out by the Homeland Security Presidential Directive 12 (HSPD-12). PIV cards are ID cards issued by a federal agency containing a computer chip to allow the receiving, storing, recalling and sending of information in a secure method. The main function of the PIV card is to encrypt or code data to strengthen the security of both employees’ and Veterans’ information and physical access to secured areas, while using a common technical and administrative process.

AdvantIDge was awarded a 2012-2017 contract to support the National Veterans Administration (VA), providing repairs and support for more than 500 HID FARGO HDP5000 ID card printers at national VA ID card credentialing centers where PIV ID cards are printed. We are excited to announce that this contract has been renewed for support continuing through 2020!

Testimonials from VA users:

– “We have 2 printers that were both in dire need of maintenance. I sent the first one in and it was returned very quickly working great. I then sent the second printer in…since the first printer was working very well. We are completely satisfied with your teams work!” -Tim, VA Jackson, MS

– ” The printers are working great. I appreciated the wonderful service that you have been providing.” – George, VA Washington DC

– “ Wonderful, speedy, and helpful. There is nothing to improve.” – Cheryl, VA Minneapolis, MN

– “You guys were awesome! I wish everyone’s help desk was this fast” – Brookes, VA Augusta

– “Timing was perfect for issuing loaner, quick in fact.” – Chandra, VA Dublin

– “Your techs are nice and knowledgeable.” – Peter, VA Hines

– “Process works perfectly with prepaid labels.” – Ryan, VA West Palm Beach, FL

– “It was great. Quick, effective and we are very happy.” – Rick, VA Chicago

– “It was excellent. I was amazed it came back so fast.” – Valerie, VA Detroit

– “The repair process was very easy and went well.” – Ralph, VA Indianapolis

– “We were pleasantly surprised.” – Andrew, VA West Haven

– “Great customer service. You guys get a 5 out of 5” – Eric, VA Coatesville, PA

– “Very helpful. Continue the process like you have been, straight and to the point.” – Ryan, VA New York

– “It was great. I was surprised it was so fast.” – Raymond, VA Perry Point, MD

– “ Awesome! Everything has gone great.” – Michael, VA Oklahoma City, OK

AdvantIDge offers a wide variety of all of the card printer systems, or other visitor management devices, to fill any of your asset tracking, visitor management, or identification card needs.  With more than 40 years of combined industry experience, we’re ready to help you achieve your identification goals. Contact us for specific information on how we can help your organization with advanced support contracts for your Security Badge Printers at 800-965-5932, our goal is to exceed your expectations for service!

See more Customer Testimonials with Advantidge.