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Support

Datacard Printer Support


Support

This page is designed to provide support for organizations that depend Datacard ID card printers. As one of the top Authorized Service Providers for Professional ID card printing products we are committed to ensuring your success. We offer our clients priority access to industry expertise through paid support plans.

If you have an active support plan with ADVANTIDGE, we may be able to resolve complex issues within 24-48 hours via telephone, remote login and depot service as part of a suite of premium services to ensure consistent operations for customers with high volume applications for secure ID badge issuance.

Self service support can be accessed to download the latest printer drivers, printer firmware, user’s guides and troubleshooting information directly from the manufacturer’s website.

ADVANTIDGE offers direct access to expert support for large organizations who rely on enterprise security solutions to keep their workforce safe while maintaining compliance with industry regulations.

With more than 20 years of experience and a consultative approach, we work with IT and security teams to address challenges with secure ID badge issuance, visitor management systems, physical access control upgrades and multi factor authentication.

Let us help you find a better way!

Trusted & Proven

Trusted & Proven

Major organizations across the nation trust us to deliver reliable identity management for the most complex requirements. Working in a consultative capacity, we ask smart questions to understand our clients' unique processes to deliver a winning solution.

Finding a Better Way

Finding a Better Way

We work with top brand partners who develop the world's most innovative solutions in identity issuance, visitor management, and access control. As natural learners and strategic thinkers, we are always up-to-the-minute on the latest and greatest products across the security spectrum.

Consultative Approach

Consultative Approach

No two organizations have the exact same security requirements. Our team works closely with our clients to determine the best identity management system for their unique processes. The result is a custom-tailored solution that meets the needs of today while planning for tomorrow.

Security Upgrade from Prox to iCLASS SEOS

CASE STUDY

Security Upgrade from Prox to iCLASS SEOS

Traditional RFID cards, referred to as proximity cards, are not as secure as they used to be. Just like with any security technology, they longer they exist, the more that people can learn to get around it. With proximity

Datacard's Authorized Reseller

OUR BLOG

Datacard's Authorized Reseller

ADVANTIDGE, a leading provider of comprehensive identification and security solutions, is proud to announce our status as an Authorized Partner for Entrust Datacard, specializing in the distribution and support of Sigma ID card printers and Instant ID software.